I sure hope I won't be sick this coming week. It was very clean, and they did perform a service, but it wasn't industry standard. In these days where we are looking at our pennies, these folks don't deserve your hard earned money. Painful, the ownder took a very long time. Kept advertising a product she did notknow how to pronounce the French correctly, and kept telling us how we would be eligible for expensive upgrades. She cleaned it, smearing product over the face, then put the steam for a long time on only one side, the other side of the face wasn't educated enough to get steam? I asked her a few questions, which she did not answer, she did not explain what she was doing. To start with, she did not analyze the skin. She could not stop talking about all the important customers she has! How about her work? Well, first of all facials are done differently. My goodness if you want to hear bragging about all the academia clients she has then you are in for a treat. Clearly did not follow simple health measures towards customers. on top of that the girl was sniffling she probably had a cold and should have worn a mask. I told the girl what type of pressure I wanted at the start and when we started on the back massage, I repeated again that I wanted more pressure. This was probably the worst massage and facial I ever had. I was given no opportunity to relax from the moment my treatment started. It just felt like a cheap spa experience, not the high end experience I was expecting. The lady at the front desk was great and the waiting room was super pretty and relaxing, but for an over $100 treatment (I got a mini facial as well) it was not worth my time or money. I had really high hopes for this place - especially in the beginning. THEN her phone went off loudly twice and at one point she actually answered the phone and was talking on the phone during my treatment. She kept forgetting things and leaving in and out to go get them. The music wasn't on when I came in the room and then shut off half way through my treatment and it was never put back on. The lady was a little clumsy and kept dropping the utensils on me. I wasn't given a place to put my clothes and so therefore I was forced to put them in the corner on the floor. I got the body polish wet table treatment. Was relaxing until I got to my actual service.
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